What can I do if I have an issue receiving notifications?

If you are not receiving notifications, there may be a couple of reasons for this.

  1. To begin, please check that the notifications are not going to your Junk or Spam email folders.
  2. Next, please check the notification settings at
  3. If you are still not receiving notifications, then please contact our Chat team for immediate support by clicking the chat icon located in the bottom-right corner, or visit and follow the steps and a team member will assist you in real time.
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