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If you're having problems tracking your shipment we’re here to help.

Contact our Chat team for immediate support by clicking the chat icon located in the bottom-right corner, or visit and follow the steps and a team member will assist you in real time.

What should you include when chatting with us?

  • A quick description of the issue
  • The page you were on
  • Any error messages
  • Your device and browser (e.g. iPhone with Safari)
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