We are writing to inform you about our upcoming financial system modernisation in November 2025. We are committed to keeping you informed throughout the transition and ensuring smooth implementation.

As we are preparing to upgrade our system, we expect temporary disruptions, such as potential delays in processing invoices and payments. We are committed to minimising these disruptions and ask for your patience and understanding.

To prepare, we recommend reviewing your outstanding invoices and payments to ensure they are up to date. It may also be helpful to allocate extra time for financial transactions during the transition period. As the transition date approaches, we will provide more detailed information, including any additional steps you may need to take.

Additionally, the new functionality to send supporting documents along with the invoice to the company's email address will be available. The following file formats are accepted:

To ensure smooth processing of your invoices and payments, please make sure the following requirements are fulfilled:

• The combined size of the invoice and supporting attachments in the email should not exceed 5 MB, with no more than ten attachments. 
• Invoice image resolution should be 300 DPI. 
• Documents cannot be compressed/encrypted/password protected. 
• Altered/Handwritten text on invoices cannot be read by our system. 
• The preferred language is English; however, foreign language invoices can also be processed. 
• Attach one invoice and all required supporting documents in a single E-Mail.
• Vendor VAT registration number should be mentioned.  
• Please include supplier name, address, contact details, billing entity name and address, invoice number, date, due date, purchase order details (if applicable), tax information, quantity, rate, invoice amount, material description, pay terms, and bank details when submitting the invoice to Maersk. 

If you have any questions or concerns, please reach out to your regular contact person. We encourage you to be proactive in preparing for the transition.

We appreciate your patience and understanding as we work to improve our financial system.

This information is relevant for vendors in the following countries:

North America: The United States of America
Asia Pacific: China and Hong Kong