We would like to inform you that Aliança Navegação will upgrade its financial system to SAP S/4HANA in September 2025. This transition will significantly benefit our operations. However, it will also temporarily suspend some financial system functions.

Please review the following overview of the anticipated changes to ensure a smooth transition and make any necessary updates.

A. You may experience delays in our Dunning Letters and Statement of Accounts during the system migration from 1 September 2025 to 7 September 2025: Please note that as of 8 September 2025, customers will notice a change in the Dunning Letters and statement of accounts layout; however, all the required standard information will be present.

B. Changes to Dunning Letters Format: Please note that as of 8 September 2025, the format of our Dunning Letters will be changed. The body of the message will now include the following additional details:

• Ageing Table: Open items categorised according to the number of pending days.
• Net Balance by Currency: Open item values categorised by currency.
• Overdue Balance by Currency: Overdue values categorised by currency.
• Total Value of Disputed Items by Currency: Disputed invoices categorised by currency.

If you have questions about the above, please do not hesitate to contact your sales representative, our customer service or finance teams by phone at +55 11 5039-6818 or by E-Mail at SAO-OTC-COLLECTION@alianca.com.br.

Please note that the dates mentioned in this advisory relate to the upcoming system transition. Our teams are dedicated to making this transition as smooth as possible for the parties involved. We will keep you informed about any updates or changes related to the upgrade. 

We appreciate your patience and understanding as we work to improve our financial system to better serve you.