Air freight continues to be a fundamental part of global logistics for industries demanding speed and reliability across the border. But touching down on the runway is only one piece of the puzzle –there’s certainly more to it than meets the eye.

So, when using air freight, what tips the scales between having your goods stuck at the border, and reaching an eager market and reaping the benefits? Customs clearance. In fact, customs is one of the most prominent reasons for supply chain delays, with inaccurate, incomplete, or missing documentation for cargo being left in limbo.

Customs can undoubtedly be complicated, so having experts take care of all customs processes and deliver that vital speed across the border can be incredibly valuable. That’s where the Maersk Air Cargo team at our bonded facility just outside London’s Heathrow Airport comes in.

In episode three of our ‘Air is Essential’ series, Paul Waller, Head of Air Freight, Maersk UK&I, shows us around the Heathrow hub and explains how it plays a crucial role in clearing customs as quickly as possible to deliver time-sensitive cargo to the market.

Click here to watch episode one ‘Why Air’.
Click here to watch episode two ‘Destination: Billund’.